If You Have

Trouble...

QMS CrownNet Setup Guide

If You Have Trouble...

If you have trouble installing and setting up your QMS CrownNet

interface, check the following:

n If the printer requires a network interface card, is it correctly

installed in the printer?

n Is the printer connected to the network?

n Is the printer plugged in, turned on, and correctly configured?

n Do the printer start-up and status pages list the interface? Is the

configuration information correct?

n Is the interface enabled?

n Is the appropriate protocol (or protocols) enabled?

n Are all printer and protocol addresses configured correctly?

Sources of Support

Several sources of help and information are available, depending on

the type of help you need:

Your QMS Vendor

Your local vendor (the one from whom you bought the printer) may be

best equipped to help you. Your vendor has specially trained service

technicians available to answer questions, and the equipment to ana-

lyze your printer problems.

Your Application Vendor

Often, “printing” problems have more to do with the application being

used than with the printer. In this case, the application manufacturer

is the best source of help.

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