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QMS magicolor 2 Operationiv
General Settings 6-13
Printer Jobs 6-21
Consumable Status 6-23
Accounting 6-25
System Support Page 6-26
QMS, Inc. Page 6-28
Online Help Page 6-28
7 Media Jams
Introduction .................................................................................. 7-2
Automatic Jam Recovery ............................................................ 7-2
Preventing Media Jams .............................................................. 7-2
Understanding the Media Path ................................................... 7-3
Understanding Media Jam Status Messages ............................ 7-4
Removing Media Jams ................................................................ 7-5
Misfeed Jams 7-5
Inner Jams, Outer and Drum Jams 7-6
8 Troubleshooting Printer
Problems
Introduction .................................................................................. 8-3
Status and Service Messages .................................................... 8-3
Status Messages 8-3
Service Messages 8-11
HP-GL Error Codes and PCL Error Codes .............................. 8-13
Testing PC-Printer Communication ........................................ 8-14
Creating the Test File 8-14
Sending the Test File 8-14
Testing Macintosh-Printer Communication ............................ 8-18
Testing Macintosh Communication 8-18
Printer Problem Checklist ........................................................ 8-19
- QMS magicolor 2 1
- Print System 1
- Operation 1
- Copyright Notice 2
- Trademarks 2
- Proprietary Statement 2
- Contents 3
- 3 Advanced Printing Features 4
- 4 Color Printing 4
- 5 Printer Care 5
- 6 CrownView Printer Web 5
- 7 Media Jams 6
- 8 Troubleshooting Printer 6
- Problems 6
- 9 Repacking the Printer 7
- A QMS Customer Support 8
- B Configuration Menu 8
- Introduction 10
- About This Manual 10
- Typographic Conventions 12
- Consumables 13
- Loading the Media Cassette 14
- Using Media Other than Paper 16
- Using Labels 19
- Using Transparencies 20
- Using Toner Cartridges 21
- Toner Cartridge Storage 22
- Replacing a Toner Cartridge 23
- Advanced 25
- Printing Features 25
- High-Resolution Printing 26
- How Much Memory Do You Need? 27
- Resolution 28
- Printing 28
- Cassette Chaining 29
- Collating Output 30
- Working with Chunk Collation 31
- 2-Sided Printing 33
- Printing on Standard and 33
- Custom Media Sizes 33
- Working with Status Pages 34
- Cancelling/Ending Print Jobs 35
- Cancelling a Print Job 36
- Cancelling all Print Jobs 36
- Ending a Print Job 37
- Color Printing 39
- QCOLOR Color Control 40
- Other Methods of Color 42
- QMS Soft 43
- QMS Software Utilities 44
- Halftones 45
- Color Density 47
- Printer Care 51
- Handling the Printer 52
- Cleaning the Printer 53
- Cleaning the Transfer Unit 54
- Cleaning the Laser Lens 60
- Maintenance Schedule 62
- Maintenance 63
- Schedule 63
- 5-13Printer Care 63
- Hold a sheet of 65
- Replacing the OPC Belt 67
- Cartridge 67
- Don’t touch the 68
- Replacing the Ozone Filter 70
- Replacing the Waste Toner 71
- CrownView 73
- Printer Web Page 73
- Setting up the Printer Web 75
- For Netscape 76
- QMS magicolor 2 77
- For Internet Explorer 78
- Printer Home Page 80
- Operator Control 83
- General Settings 85
- Printer Setting 86
- Paper Sources 88
- Current Memory Configuration 89
- Hard Disk Status 91
- Timeouts 91
- Printer Jobs 93
- Consumable Status 95
- Accounting 97
- System Support Page 98
- QMS, Inc. Page 100
- Online Help Page 100
- Web Page Help System 101
- Media Jams 103
- Automatic Jam Recovery 104
- Preventing Media Jams 104
- Understanding the Media Path 105
- Understanding Media Jam 106
- Status Messages 106
- Removing Media Jams 107
- Be careful not to 109
- Troubleshooting 111
- Printer Problems 111
- Status and Service Messages 113
- Status and 114
- Service Messages 114
- QMS magicolor 2 Op 114
- This service message 122
- HP-GL Error Codes and PCL 123
- Error Codes 123
- Testing PC-Printer 124
- Communication 124
- Serial Communication 125
- Changing Serial Settings 126
- Testing Macintosh-Printer 128
- Printer Problem Checklist 129
- Reference 130
- OPC Belt Cartridge Problems 131
- Control Panel Problems 132
- Paper Jam Message Stays On 133
- Printer Resets 133
- PostScript Errors 133
- Windows Driver Problems 134
- CrownNet Problems 134
- Output Problems 135
- Blank Pages 136
- Not All Pages Print 136
- Kanji Option Kit Problems 137
- Can't Access Kanji Fonts 138
- Application 138
- Print Quality Problems 139
- Color Density Problems 140
- Image Defects 142
- Solid Color Image 143
- Printout Too Dark 143
- Toner Smudges 144
- Printout Too Light 144
- Blurred Background 145
- Uneven Print Density 145
- Irregular Print 146
- Vertical Streaking 146
- Colored Bands 147
- Placing a Service Call 148
- Repacking the 149
- Remove Cables and Cassette(s) 151
- Remove the Toner Cartridges 151
- Prepare the Fuser Unit 153
- Change the Waste Toner Pack 157
- Repack the Printer 161
- QMS Customer 163
- Sources of Support 164
- CompuServe 165
- Internet 165
- QMS World-wide Offices 167
- QMS in Japan 168
- QMS in Latin America 168
- QMS EMEA 168
- QMS Italy 169
- QMS Nordic 169
- QMS South 169
- Configuration 171
- Menu Chart Conventions 172
- Administration Menu 173
- Common Menu 174
- EtherTalk Menu 175
- LAN Manager Menu 176
- NetWare Menu 177
- TCP/IP Menu 178
- Installation Menu 179
- Operator Control Menu 180
- I-2 QMS magicolor 2 Operation 182
- I-3Index 183
- I-4 QMS magicolor 2 Operation 184
- I-5Index 185
- I-6 QMS magicolor 2 Operation 186
- I-7Index 187
- I-8 QMS magicolor 2 Operation 188
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